Last updated: 2020-08-11
Information we collect
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.
When you purchase from our website we will collect billing and shipment information as necessary to bill and ship your order. This shipping and billing information will be provided to partners USPS, PayPal, and Stripe. To communicate order status with you your email address, name, and order details may be transmited through SendGrid. Privacy Policies for those parties can be located on their respective websites.
How we use your information
We use the information we collect in various ways, including to:
- Provide, operate, and maintain our website
- Fulfill orders
- Improve, personalize, and expand our website
- Understand and analyze how you use our website
- Develop new products, services, features, and functionality
- Communicate with you, either directly or through one of our partners, including for customer service, or to provide you with updates and other information relating to your order or account.
- Send you emails
- Find and prevent fraud
VGCables.com follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and prevent website fraud and abuse.
Cookies and Web Beacons
Like any other website, VGCables.com uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.
For more general information on cookies, please read “What Are Cookies”.
Advertising Partners & Web Analytics
We respect your privacy, and therefore utilize no advertising partners, nor do we use third party analytics platforms. In short, we do not embed third party trackers on our website. Your privacy is our top concern.
Data Protection Rights
Various governments have passed laws outlining how consumer identity protections should work online. We respect those policies, and think they should apply to everyone, regardless of where they live. Therefore we fully support the GDPR & CCPA, and:
Do not sell your information
Only collect personal information as necessary, and as outlined in this document
Additionally, you have the right to:
The right to access – You have the right to request copies of your personal data.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
VGCables.com does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.